Refund Policy
1. Before you pay
Confirm course availability, price, delivery format, access period and any course-specific refund conditions with NasirCodes before making a payment. Payment method logos do not confirm enrolment or course availability.
2. Requesting a refund
Contact WhatsApp support with the course name, payment date, transaction reference and a brief explanation of the issue. Never share your payment PIN or verification code. Refund requests are reviewed against the purchase details, the issue reported and applicable consumer rights.
3. Duplicate payments and access issues
If you believe you paid twice, paid an incorrect amount or did not receive agreed course access, contact support so the transaction can be verified. We will discuss the appropriate resolution, which may include correcting access or a refund where due.
4. Refund processing
Support will confirm the outcome and, if a refund is approved, the amount, payment method and expected processing time. Payment provider processing times may vary. No fixed refund deadline or automatic eligibility is promised on this page.
5. Your rights
Course-specific conditions must be communicated before purchase. Nothing in this policy removes any rights or remedies available to you under applicable law.